Pages & Templates

404 page

The 404 page is what customers land on when they follow a broken or outdated link. Akira's 404 section is built to help them recover in place, with clear messaging, a search bar, a link back to your homepage, and an optional set of suggested products.

The 404 page with a clear message and a way back to the store.
The 404 page with a clear message and a way back to the store.

Section settings

SettingWhat it does
Suggested products headingThe heading shown above the suggested products, for example "You might like".
Suggested products collectionThe collection the suggested products are pulled from.
Color schemeSets the color scheme applied to this section.
Top paddingSpace above the section, in pixels.
Bottom paddingSpace below the section, in pixels.

Helping visitors recover

Alongside the not-found message, the page includes a built-in search bar and a link back to the homepage, so a visitor who hit a dead link has two immediate ways forward instead of relying on the browser's back button.

Suggested products

Set a suggested products collection to show a small grid of products beneath the main message. Pick a collection that's broadly appealing, such as bestsellers or new arrivals, rather than a narrow or seasonal one, since you have no way of knowing what the visitor was originally looking for.

Tip: Point the suggested products collection at a "Bestsellers" or "Best of" collection rather than leaving it unset. A 404 page with nothing to click but the homepage link is a missed chance to keep the visitor shopping.