Privacy Policy

We believe in straightforward data protection. This policy explains how we collect, use, and safeguard your information across our website, our agency services, and our entire ecosystem of Miko Apps.

1. Our Identity

Tripster Developers is a global web development agency and Shopify Plus Expert partner. We provide bespoke development services to merchants and develop a suite of proprietary software solutions known as Miko Apps. This policy applies to all our digital properties and professional services.

2. Data Collection

We only collect data that is necessary to provide you with our services, support our software products, or to improve your experience on our website.

• Service Inquiries: When you contact us for quotes or consultations, we collect your name, email, and project details to provide an accurate response.
• App Usage: For users of Miko Apps (including Miko Loyalty, Miko B2B, and others), we process data in accordance with Shopify's platform requirements and our specific app level agreements. This includes store details and customer event data required for app functionality.
• Technical Data: We use anonymized analytics to understand how visitors interact with our site and apps, helping us improve performance and content.

3. How We Use Information

Your information is used strictly for:

• Responding to your specific requests and project inquiries.
• Delivering and supporting the software products you have installed.
• Ensuring the technical integrity and security of our ecosystem.
• Internal quality control and service improvement.

We do not sell, rent, or trade your personal information to third parties. We only share data with service providers who are essential to our operations, such as hosting platforms or payment processors.

4. Security Standards

We implement industry standard encryption and security protocols to protect your data. Our internal workflows are designed to minimize data exposure and ensure that only authorized personnel have access to project related information or sensitive app data.

5. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, or to request deletion of your data where applicable by law. For any such requests, please contact us at hello@tripsterdevelopers.com.

6. Scaling and Future Apps

As we scale our offerings and add more software solutions to the Miko ecosystem, this policy will apply to those new products and services unless otherwise stated. We are committed to maintaining consistent privacy standards across our entire portfolio.

7. Contact

For any questions regarding our privacy practices, please reach out to our team at hello@tripsterdevelopers.com.