A Shopify Development Company you can verify from the outside.

Since 2016. Shopify has been the primary platform for that entire period rather than one service line among many, which matters because platform-specific knowledge is mostly accumulated scar tissue: the migration edge cases, the app conflicts, the checkout behaviours that are not in the documentation.

Evidence you can check without taking anyone's word for it. A Shopify Partner directory listing, published apps on the App Store under the company's own account, reviews you can read in full, and live stores you can visit and load on your own phone. We publish our own apps on the Shopify App Store. Anything that cannot be verified from outside the company's own website should carry less weight than it usually does.

The developer you meet is the developer who does the work. We do not take a brief, mark it up and pass it to an unnamed third party, which is a common arrangement and the reason a lot of agency work arrives with a quality gap between the pitch and the delivery. Where a specialist is brought in for design or a specific integration, you are told who and why.

With the least access that does the job, granted through Shopify's own collaborator and staff permissions rather than shared logins. Credentials are never shared over email or chat. Access is documented so you can see exactly who has what, and it is revoked at the end of an engagement without you having to ask.

Yes. Our published apps implement Shopify's mandatory data protection webhooks, including customer data requests, customer redaction and shop redaction, because Shopify requires them for App Store approval. The same standards apply to custom work: we collect the minimum data needed, document where it is stored, and build deletion paths rather than retrofitting them.

The store has always been on your account, so nothing needs to be transferred back. Our collaborator access is removed at the end of the engagement, the repository is handed over with its full history, and any custom app is moved to your ownership. There is no period where you are dependent on us to get your own store back.

For retainer and enterprise clients, yes: defined response times by severity, a named escalation contact, and agreed availability. For project work the equivalent commitment is the milestone schedule and the post-launch warranty. We would rather agree a response time we can actually hold than publish an aspirational one.

Yes. Checkout Extensibility, Shopify Functions, native B2B, Shopify Flow automation, Launchpad, multi-store organizations and Shopify Markets for cross-border trade. We also tell merchants when Plus is not justified for their volume, which costs us the larger engagement.

Yes. Multiple storefronts under one Shopify organization, whether split by region, brand or wholesale versus retail. The hard part is rarely the build; it is deciding what is genuinely shared between stores, because a theme and a catalog that are shared in principle but forked in practice become two codebases nobody wants to touch.

Shopify hosts the storefront, so genuine platform outages are Shopify's to resolve and we monitor their status alongside you. What we own is anything introduced by the build: a bad deployment, an app conflict, an integration failing. Retainer and enterprise clients have a direct escalation channel, and theme deployments come from version control so rolling back is a known operation rather than an improvisation.

Deliberately, over a period rather than in a single meeting. Documentation written for someone who was not there, a walkthrough of the architecture and the decisions behind it, a period where your team makes changes and we review them, and then a clean exit. A handover measured by whether your team can ship without us, not by whether we sent the files.

Yes, on request, from clients who have agreed to be contacted. We do not publish client names, logos or case studies without written permission, which means our public portfolio understates the work rather than the reverse.

Fashion and apparel, homewares, health and supplements, food and beverage, jewelry, industrial and trade supply, and rental businesses. The pattern that matters more than the industry is the commercial model: direct-to-consumer, B2B wholesale, or a hybrid running both from one storefront, because that is what actually determines how the store has to be built.

Fixed price against a written scope wherever the scope can be defined, which is more often than agencies pretend. Genuinely open-ended programmes run as a monthly allocation with a roadmap reviewed each quarter. Enterprise and Shopify Plus engagements start at $20,000. Every number is quoted before work starts.

Semantic markup, keyboard operability, visible focus states, real colour contrast and labelled form controls are part of the build rather than a later audit. We target WCAG 2.2 AA. We will not claim a store is fully compliant on the strength of an overlay widget, because overlays do not fix the underlying markup and have become a litigation risk of their own.

Ask all of us the same four questions and compare the answers. What is explicitly out of scope in this quote. Who specifically writes the code and can we meet them. What happens to the code and the store if we leave. What have you published that we can inspect without your help. The answers separate suppliers faster than a portfolio does.

A scoping conversation, at no cost, where we try to understand the business before discussing the build. You leave with a written view of what the project involves and a fixed-price range, whether or not you engage us. If Shopify is the wrong platform for what you have described, that is what we will tell you.