See who is about to churn
Churn-risk and VIP scores for every customer from the Essentials plan, so you can step in before they go quiet.
Miko Claude AI · by Tripster Developers · Now Live on Shopify · Free Plan Available Customer Intelligence
Every customer tells you something. Miko Claude AI listens.
A native Shopify customer intelligence platform, live on the App Store now. Miko Claude AI reads every customer's purchase history, segments them with RFM scoring, predicts churn and tracks lifetime value, and pairs every segment with a plain-English action plan and Claude-written email copy. Free plan available. Part of the Miko ecosystem alongside Miko Loyalty and Miko B2B Wholesale Pricing.
By the makers of Miko Loyalty & Rewards · Powered by Claude & RFM scoring · Free plan available
Miko Claude AI- Free for your first 50 customers
- 14-day free trial on paid plans
- Scores every customer automatically
Why merchants install it
What Claude AI does for your store
Segments explained in plain English
RFM scoring sorts customers into segments, and on Growth Claude explains each one and drafts the email.
Act where you already work
Segments sync to Shopify customer tags and Shopify Flow, with a CSV export of any segment.
How it works
Live in three steps
- 1
Install free
Add the app from the Shopify App Store. It reads your customers and orders, then adds segment tags you can use in Shopify Flow.
- 2
Let it analyse
Scores and segments are built from your own order history.
- 3
Act on it
Use the tagged segments in your email tool and Flow, and follow the weekly report.
The Problem
Thousands of customers. No idea who needs attention this week.
Shopify dashboards show you totals. They don't tell you that customer 1,247 hasn't ordered in 60 days and is statistically about to churn, or that customer 4,082 just bought their third high-margin item and is about to be your most valuable account. Miko Claude AI does.
~67%
of Shopify merchants never segment customers beyond "all customers" and "abandoned cart"
$1 → $5
typical return on every dollar spent talking to an existing customer vs. acquiring a new one
5x
more cost-effective to retain a customer than to acquire one (Harvard Business Review)
How It Works
From install to first insights in under five minutes.
One-click install
1
Install from the Shopify App Store. Miko Claude AI reads your customer, order, and product history, and uses its write access only to add miko- tags, native segments and discount codes, never to remove your tags. No theme edits, no schema changes.
RFM segmentation runs automatically
2
Miko Claude AI computes RFM scores, rule-based segments, churn-risk scores, and lifetime value (actual spend to date) for every customer. The full first run takes a few minutes; daily updates run in the background.
Every segment explained in plain English
3
You don't read raw scores. Each segment comes with a written playbook, for example: "These customers used to buy regularly but have gone quiet. Recommended action: send a personalized win-back email with a time-limited offer."
Tags sync back to Shopify Customers
4
Miko writes segment tags (with a miko- prefix to avoid collisions) directly to Shopify customer profiles. Your existing email tool – Klaviyo, Shopify Email, Mailchimp – can use them as segments and triggers immediately.
Weekly action emails
5
Every Monday, you get a one-page email summary: "Here are the 3 things to do this week to grow your store." No dashboards to check, no reports to read. Just actions, drawn from your highest-revenue segments.
Core Capabilities
What Miko Claude AI does at launch.
Every capability below is live in the app today. Install from the Shopify App Store and your first insights appear within minutes.
Automatic RFM segmentation
Recency, Frequency, Monetary scoring across your entire customer base. Every customer slots into one of ten actionable segments: Champions, Loyal Customers, At Risk, Needs Attention, Lost, and more.
Churn risk prediction
A churn-probability score (0–100) per customer, updated nightly. Surfaces the customers who are about to disappear so you can intervene before it happens.
Lifetime value tracking
Actual lifetime spend for every customer, tracked alongside their order pattern and recency. A separate VIP probability score tells you who is close to becoming a top spender.
Rule-based segments
Beyond RFM: plain behavioural rules that sort customers into segments you can act on straight away. "VIP customers," "lapsed," "one-time buyers," "bulk buyers" – each one tagged in Shopify.
Claude-powered email copy
Every segment comes with a plain-English playbook, and Anthropic's Claude API writes the win-back email copy for it. You see the action, not the math.
Auto-tagging in Shopify
Miko writes its segments back to Shopify customer tags with a miko- prefix. Your email and SMS tools pick them up automatically – no integration required.
Weekly action email
A one-page email every Monday: top 3 actions to take this week, drawn from your highest-revenue segments. Sent via Resend so it lands.
Recharts dashboard
Native Shopify Polaris UI with Recharts visualisations. Segment sizes, cohort retention, category benchmarks – embedded in the Shopify admin where you already work.
Pairs with the Miko ecosystem
Drive Miko Loyalty tier assignments from AI segments. Highlight which Miko B2B accounts need attention this quarter. One brain, three apps.
See It In Action
Customer intelligence, made visual
Segments, live churn scores, and AI-written campaigns, all inside your Shopify admin.
Built On
A modern stack, engineered by us.
Miko Claude AI is built on the same engineering standards as our other apps. Native Shopify, fast, and observable.
Remix + Polaris
Native Shopify embedded app framework. Looks and feels like part of the Shopify admin.
RFM scoring (TypeScript)
RFM, churn-risk and VIP scores computed inside the Remix app, with no separate ML service.
Claude (Anthropic)
Segment win-back email copy and the weekly report summary, generated by claude-sonnet.
PostgreSQL + BullMQ
Production database via Prisma; background scoring jobs queued through Redis-backed BullMQ.
Recharts
Beautiful, responsive charts for the in-app analytics dashboard.
Resend
Reliable transactional email for the weekly AI insight report.
The Miko Ecosystem
Even better when installed alongside Miko Loyalty and Miko B2B.
Miko Claude AI is one of five live Shopify apps Tripster Developers publishes. Install them together for a compounded effect on retention, AOV, and B2B account growth. All three apps are live on the Shopify App Store today, with no separate integration work required.
Miko Loyalty & Rewards
Live on App Store
Miko Claude AI segments drive automatic VIP tier promotions. Your top spenders get rewarded the moment Miko identifies them.
View Loyalty App →Miko B2B Wholesale Pricing
Live on App Store
Miko Claude AI highlights which wholesale accounts have a high churn-risk score so your B2B team knows who to call this week.
View B2B App →Live Odoo Connector
Custom Install
Customer intelligence flows downstream into Odoo CRM. Your sales reps see Miko Claude AI segments and churn scores inside their normal workflow.
View Connector →FAQ
Common questions about Miko Claude AI.
What is Miko Claude AI?
Miko Claude AI is a native Shopify customer intelligence app by Tripster Developers. It reads your customer purchase history, segments customers with RFM scoring, predicts churn risk, tracks lifetime value, and surfaces specific actions for you to take to grow revenue. It is live on the Shopify App Store with a free plan available.
How is Miko Claude AI different from Shopify Analytics?
Shopify Analytics shows you aggregate dashboards – total revenue, top products, abandoned-cart counts. Miko Claude AI works at the individual customer level: it scores each customer for churn risk, tracks their lifetime spend, groups similar customers, and tells you what to do about them. It is built specifically for retention and lifecycle marketing, not store reporting.
Does Miko Claude AI replace Klaviyo or Shopify Email?
No. Miko Claude AI is the brain, not the sender. It computes segments and writes them back to Shopify customer profiles as tags (with a miko- prefix). Your existing email tools – Klaviyo, Shopify Email, Mailchimp – pick those tags up automatically and use them as segments and triggers. Zero integration work.
Is Miko Claude AI live on the Shopify App Store?
Yes. Miko Claude AI is live now on the Shopify App Store. A Free plan is available for stores with up to 50 customers. Paid plans start at $19 per month and include a 14-day free trial. Install directly from the App Store.
What scoring does it actually run?
Standard, well-understood techniques applied carefully: RFM (Recency, Frequency, Monetary) scoring for ten retention segments; rule-based segments such as VIP, at risk and lapsed; a churn-risk score based on how far each customer is past their usual gap between orders; and lifetime value tracked as actual spend to date, all computed inside the app rather than by a machine-learning model. The math is well-known – the value is in running it on your data automatically and explaining the results.
Is my customer data sent to a third party?
Customer data is processed inside our infrastructure (Railway + PostgreSQL). For the Claude-written email copy and weekly report summary, we send anonymised segment context (e.g. "237 customers, average 3.2 orders, last order 45 days ago") to the Claude API – never names, email addresses, raw customer records or PII. Full details in our Privacy Policy.
Does Miko Claude AI work with Miko Loyalty and Miko B2B?
Yes. The Miko apps are designed to compound when installed together. Miko Claude AI segments drive Miko Loyalty tier assignments. Miko Claude AI churn scores highlight which Miko B2B accounts need attention. Merchants who run all three get a unified retention and growth stack with no extra integration work.
Pricing
Start free. Scale as your customer base grows.
All paid plans include a 14-day free trial. Annual billing saves 20%. Cancel anytime from your Shopify admin.
Free
$0/mo
Get started with rule-based insights for your first 50 customers at no cost. No credit card required.
- Up to 50 customers
- Rule-based Shopify tagging
- 5 customer segments
- Shopify Flow integration
- CSV export of any segment
Essentials
$19/mo
Full RFM scoring and segmentation for growing stores with up to 500 customers.
- Up to 500 customers
- Full RFM scoring, 10 segments
- Churn risk and VIP scores
- Cohort retention analysis
- Weekly reports and CSV exports
- Discount codes per segment
Most Popular
Growth
$49/mo
AI-written email copy and weekly reports for stores with up to 1,000 customers.
- Up to 1,000 customers
- Everything in Essentials
- AI email copy per segment (Claude)
- AI-written weekly report
Scale
$129/mo
Full lifecycle mapping and industry benchmarking for stores with up to 3,000 customers.
- Up to 3,000 customers
- Everything in Growth
- Lifecycle journey mapping
- Industry benchmarks by category
- Priority support
Start understanding your customers today.
Miko Claude AI is live on the Shopify App Store. A Free plan covers your first 50 customers at no cost. Paid plans unlock deeper segmentation, churn prediction, AI-generated email copy, and automated campaign tools. All paid plans include a 14-day free trial.
Full pricing, every screen and the plans are on the Miko Claude AI product page, and the merchant guide, including per-symptom troubleshooting, is at miko.co.nz/docs/ai/.
Need a custom AI or analytics build for your store? Talk to us about a bespoke solution
Evaluating alternatives? See Miko Claude AI vs Chupper - side-by-side comparison →
