Every customer tells you something. Miko Claude AI listens.
A native Shopify customer intelligence platform, live on the App Store now. Miko Claude AI reads every customer's purchase history, segments them with machine learning, predicts churn and lifetime value, and generates Claude-powered plain-English action plans. Free plan available. Part of the Miko ecosystem alongside Miko Loyalty and Miko B2B Wholesale House.
By the makers of Miko Loyalty & Rewards · Powered by Claude & scikit-learn · Built for Shopify · Free plan available
Thousands of customers. No idea who needs attention this week.
Shopify dashboards show you totals. They don't tell you that customer 1,247 hasn't ordered in 60 days and is statistically about to churn, or that customer 4,082 just bought their third high-margin item and is about to be your most valuable account. Miko Claude AI does.
of Shopify merchants never segment customers beyond "all customers" and "abandoned cart"
typical return on every dollar spent talking to an existing customer vs. acquiring a new one
more cost-effective to retain a customer than to acquire one (Harvard Business Review)
From install to first insights in under five minutes.
One-click install
Install from the Shopify App Store. Miko Claude AI reads your customer, order, and product history with read-only scopes. No tag pollution, no theme edits, no schema changes.
ML segmentation runs automatically
Our Python ML service computes RFM scores, behavioural clusters, churn-risk scores, and predicted lifetime value for every customer. The full first run takes a few minutes; daily updates run in the background.
Claude explains every segment in plain English
You don't read raw ML output. Miko Claude AI uses the Claude API to turn each segment into a sentence: "237 customers ordered 3+ times in the last 90 days but have not returned in 30. High recency drop. Recommended action: send a win-back with a 15% incentive."
Tags sync back to Shopify Customers
Miko writes segment tags (with a miko- prefix to avoid collisions) directly to Shopify customer profiles. Your existing email tool – Klaviyo, Shopify Email, Mailchimp – can use them as segments and triggers immediately.
Weekly action emails
Every Monday, you get a one-page email summary: "Here are the 5 things to do this week to grow your store." No dashboards to check, no reports to read. Just actions, ranked by predicted revenue impact.
What Miko Claude AI does at launch.
Every capability below is live in the app today. Install from the Shopify App Store and your first insights appear within minutes.
Automatic RFM segmentation
Recency, Frequency, Monetary scoring across your entire customer base. Every customer slots into one of eleven research-backed segments: Champions, Loyal Customers, At Risk, About To Sleep, Lost, and more.
Churn risk prediction
A churn-probability score (0–100) per customer, updated nightly. Surfaces the customers who are about to disappear so you can intervene before it happens.
Lifetime value forecasting
Predicted 12-month spend for every customer based on their order pattern, recency, and product mix. Tells you who is statistically about to become a top spender.
Behavioural clusters
Beyond rule-based RFM: unsupervised K-Means clustering on order behaviour to surface segments you didn't know existed. "Bulk reorder accounts," "single-product loyalists," "high-margin browsers" – whatever fits your data.
Claude-powered explanations
Every segment, every insight, every recommendation comes with a plain-English explanation generated by Anthropic's Claude API. You see the action, not the math.
Auto-tagging in Shopify
Miko writes its segments back to Shopify customer tags with a miko- prefix. Your email and SMS tools pick them up automatically – no integration required.
Weekly action email
A one-page email every Monday: top 5 actions to take this week, ranked by predicted revenue impact. Sent via Resend so it lands.
Recharts dashboard
Native Shopify Polaris UI with Recharts visualisations. Segment sizes, CLV distribution, churn-risk heatmaps – embedded in the Shopify admin where you already work.
Pairs with the Miko ecosystem
Drive Miko Loyalty tier assignments from AI segments. Highlight which Miko B2B accounts need attention this quarter. One brain, three apps.
Customer intelligence, made visual
Segments, live churn scores, and AI-written campaigns, all inside your Shopify admin.
A modern stack, engineered by us.
Miko Claude AI is built on the same engineering standards as our other apps. Native Shopify, fast, and observable.
Even better when installed alongside Miko Loyalty and Miko B2B.
Miko Claude AI is one of five live Shopify apps Tripster Developers publishes. Install them together for a compounded effect on retention, AOV, and B2B account growth. All three apps are live on the Shopify App Store today, with no separate integration work required.
Miko Loyalty & Rewards
Miko Claude AI segments drive automatic VIP tier promotions. Your top spenders get rewarded the moment the model identifies them.
View Loyalty App → Live on App StoreMiko B2B Wholesale House
Miko Claude AI highlights which wholesale accounts have a high churn-risk score so your B2B team knows who to call this week.
View B2B App → Custom InstallLive Odoo Connector
Customer intelligence flows downstream into Odoo CRM. Your sales reps see Miko Claude AI segments and churn scores inside their normal workflow.
View Connector →Common questions about Miko Claude AI.
What is Miko Claude AI?
Miko Claude AI is a native Shopify customer intelligence app by Tripster Developers. It reads your customer purchase history, segments customers using machine learning, predicts churn risk and lifetime value, and surfaces specific actions for you to take to grow revenue. It is live on the Shopify App Store with a free plan available.
How is Miko Claude AI different from Shopify Analytics?
Shopify Analytics shows you aggregate dashboards – total revenue, top products, abandoned-cart counts. Miko Claude AI works at the individual customer level: it scores each customer for churn risk, predicts their future spend, groups similar customers, and tells you what to do about them. It is built specifically for retention and lifecycle marketing, not store reporting.
Does Miko Claude AI replace Klaviyo or Shopify Email?
No. Miko Claude AI is the brain, not the sender. It computes segments and writes them back to Shopify customer profiles as tags (with a miko- prefix). Your existing email tools – Klaviyo, Shopify Email, Mailchimp – pick those tags up automatically and use them as segments and triggers. Zero integration work.
Is Miko Claude AI live on the Shopify App Store?
Yes. Miko Claude AI is live now on the Shopify App Store. A Free plan is available for stores with up to 50 customers. Paid plans start at $19 per month and include a 14-day free trial. Install directly from the App Store.
What machine learning does it actually run?
Standard, well-understood techniques applied carefully: RFM (Recency, Frequency, Monetary) scoring for the eleven canonical retention segments; K-Means clustering on order behaviour for unsupervised segment discovery; logistic-regression churn prediction with feature importance; and gradient-boosted CLV forecasting. The math is well-known – the value is in running it on your data automatically and explaining the results.
Is my customer data sent to a third party?
Customer data is processed inside our infrastructure (Railway + PostgreSQL). For the plain-English segment explanations, we send anonymised aggregate descriptions (e.g. "237 customers, average 3.2 orders, last order 45 days ago") to the Claude API – never raw customer records or PII. Full details in our Privacy Policy.
Does Miko Claude AI work with Miko Loyalty and Miko B2B?
Yes. The Miko apps are designed to compound when installed together. Miko Claude AI segments drive Miko Loyalty tier assignments. Miko Claude AI churn scores highlight which Miko B2B accounts need attention. Merchants who run all three get a unified retention and growth stack with no extra integration work.
Start free. Scale as your customer base grows.
All paid plans include a 14-day free trial. Annual billing saves 20%. Cancel anytime from your Shopify admin.
Get started with RFM insights for your first 50 customers at no cost. No credit card required.
- Up to 50 customers
- 5 customer segments
- RFM scoring
- Basic analytics dashboard
Full RFM scoring and segmentation for growing stores with up to 500 customers.
- Up to 500 customers
- Full RFM segmentation
- Churn risk scoring
- Weekly insight reports
- Shopify tag sync
AI-generated email copy and automated campaign tools for stores with up to 1,000 customers.
- Up to 1,000 customers
- Everything in Essentials
- AI-generated email copy (Claude)
- Automated campaign triggers
- Cohort retention analysis
- Shopify Flow integration
Full lifecycle mapping and industry benchmarking for stores with up to 3,000 customers.
- Up to 3,000 customers
- Everything in Growth
- Lifecycle mapping
- Industry benchmarking
- Data exports
- Dedicated support
Start understanding your customers today.
Miko Claude AI is live on the Shopify App Store. A Free plan covers your first 50 customers at no cost. Paid plans unlock deeper segmentation, churn prediction, AI-generated email copy, and automated campaign tools. All paid plans include a 14-day free trial.
Need a custom AI or analytics build for your store? Talk to us about a bespoke solution
Evaluating alternatives? See Miko Claude AI vs Chupper - side-by-side comparison →